Documentation
Local, multi-location and franchise
Per-location AI answers, the Maps pack pin by pin, and every location compared on one page.
A SaaS measures the world. A clinic measures the block. A franchise measures every block at once. All three run on one brand.
- 1Add a location to the brand. A location is a real map pin, so it carries coordinates and its own market.
- 2Buyer questions are localized per location, so the answer you measure is the answer a local buyer gets.
- 3Run a grid capture to measure the Google Maps pack pin by pin around that location. Share of Local Voice is computed per capture.
- 4Read the franchise view to compare every location on one page, including on the client-facing report.
Note
Maps pack positions are a real ranked list, so ranks are meaningful there and we show them. AI answers are not a ranked list, which is why we never show a position for those.
Know this
Per-location AI answers start on Monitor. The Maps geo-grid starts on Optimize, because it spends per pin. Locations are unlimited on every paid tier.
